AI WhatsApp for Events

Event Conversations on WhatsApp, Powered by AI

Reach attendees, exhibitors, sponsors and speakers where they actually read. When they reply, KATHN answers and acts.

WhatsApp for events, powered by KATHN, KNVI's AI communication and orchestration platform.

  • To attendee: Will you be joining us on Thursday? (read)
  • To exhibitor: Your setup schedule and exhibitor manual are ready. (read)
  • To speaker: Your tech check is confirmed for 15:30. (read)
  • Alex replies: Can't make Thursday, is Friday possible?

Live at our own stand, MEES 2026, Dubai World Trade Centre:

  • 170+

    Real conversations

  • 4

    Languages: English, Gulf Arabic, French, Russian

  • 2

    Days on the show floor

Why WhatsApp

They Read WhatsApp. Not Always Email.

Many event emails never get opened, but your stakeholders check WhatsApp all day, so event WhatsApp communication is one of the most direct ways to reach them.

  1. Messages Get Seen

    Not lost in a crowded inbox or promotions folder.

  2. Replies Come Naturally

    Quick, short replies in their own words.

  3. It Reaches the People Email Misses

    A direct way to re-engage people who ignored the email.

Two-way AI

Not Broadcasts. Conversations.

Most WhatsApp tools send and stop. KATHN reads every reply and responds in context, in seconds.

  1. It Understands Replies

    "Can't make Thursday, is Friday possible?" gets a real answer, not an automated "Reply 1 or 2."

  2. It Completes the Task

    Confirm attendance, update a registration or book a slot, in the chat.

  3. It Knows When to Hand Off

    Sensitive conversations go to your team with the full history.

  4. It Keeps Your Records Current

    Every change syncs to registration and CRM in real time.

Built for WhatsApp

Everything an Event Needs, Right in the Chat

The WhatsApp features that make event communication faster.

  • Quick-Reply Buttons

    Confirm, decline or reschedule in one tap.

  • Tickets and Badges

    QR codes and tickets in the chat.

  • Location Pins

    Venue and stand locations that open in maps.

  1. KATHN: Hi Alex, you registered for the Future of Events Summit but we haven't seen your confirmation yet. Will you be joining us on Thursday? Options: Yes, I'll be there, Can't make it, Other day?
  2. Attendee: Can't make Thursday, is Friday possible?
  3. KATHN: No problem. Friday's program runs 09:00–17:00 and your pass covers both days. I've moved you to Friday.
  4. KATHN sends a badge: Your Friday badge · Show at entry
  5. KATHN shares a location: Main entrance
  6. KATHN shares a document: Friday agenda.pdf
  7. Attendee: Perfect, thanks!
  8. Outcome: Attendance confirmed for Friday · Badge sent · Synced to CRM
  • Documents

    Agendas, manuals and briefs as attachments.

  • Read Receipts

    See who read it and who needs follow-up.

  • Verified Business Profile

    Messages from your event's verified account.

Every stakeholder

One WhatsApp Channel for Everyone at Your Event

One connected event messaging platform, starting on WhatsApp.

See how the AI Event Concierge answers every stakeholder →
  • Attendees

    Confirmations, session updates and directions.

  • Exhibitors

    Onboarding, deadlines, setup schedules, logistics and on-site support.

  • Sponsors

    Activation planning, deliverables, approvals and on-site coordination.

  • Speakers

    Preparation details, tech checks, schedules and last-minute changes.

  • Partners and Vendors

    Logistics, operational updates and coordination across delivery teams.

  • Your Event Team

    Internal updates and alerts when a stakeholder needs a person.

How it works

Live on WhatsApp in Four Steps

  1. Connect Your Event and Your Number

    Your verified WhatsApp Business number, connected to registration and CRM.

  2. Build Your Message Journeys

    Approved templates for each group's confirmations and reminders.

  3. Let the AI Handle Replies

    Replies answered in context, escalated when needed.

  4. Reach Everyone, Including Those Not on WhatsApp

    Not on WhatsApp? KATHN reaches them by SMS or email.

Frequently Asked Questions

Can't find your answer? Book an AI Discovery Call →

AI WhatsApp for events combines WhatsApp messaging with AI that understands and responds to stakeholder replies. Instead of sending one-way updates, KATHN answers questions, confirms attendance, handles changes and continues conversations automatically.

Bulk tools mainly send messages and collect simple responses. KATHN understands free-text replies, answers questions using your event information, completes tasks within the conversation and hands complex cases to your team when needed.

Yes. KATHN operates through your event's or organization's verified WhatsApp Business number, so stakeholders receive messages from a familiar business identity.

Yes. WhatsApp requires consent for business messaging. Opt-in can be collected through registration forms and other approved touchpoints, with messaging configured around WhatsApp Business policies.

KATHN reaches them automatically by SMS or email instead, from an event reminder SMS to a full follow-up, so the same communication journey reaches everyone.

No. It supports exhibitors, sponsors, speakers, partners, vendors and internal event teams, as well as attendees.

Conversations can be configured in the languages your stakeholders speak.

Yes. KATHN connects with registration systems, event platforms and CRMs so confirmations, responses and stakeholder updates stay in sync.

Conference hall with rows of chairs facing the stage

Start the Conversation Your Stakeholders Will Actually Reply To

Tell us about your event. We'll show you what AI conversations on WhatsApp could handle.