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AI Chatbot for Events

An AI Chatbot for Events, Built Around Yours

Give attendees, exhibitors, sponsors and speakers a faster way to the right answer, without searching pages, PDFs or inboxes.

An event chatbot powered by KATHN, KNVI's AI communication and orchestration platform.

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The problem

The Answers Exist. People Can't Find Them.

Schedules sit on one page, exhibitor instructions in a document, speaker information somewhere else.

An event chatbot gives stakeholders one place to ask, without depending on your team.

  • Information Lives in Too Many Places

    Details spread across websites, PDFs, emails and documents.

  • Different Stakeholders Need Different Answers

    A session question needs a different answer from a loading-access question.

  • Routine Questions Still Reach Your Team

    The answer exists, but asking your team is faster.

Every stakeholder

One Chatbot. Different Answers for Different Stakeholders.

KATHN acts as an AI assistant for events, with answers relevant to each role.

  • Organizers

    Event updates and details without searching internal sources.

  • Attendees

    Registration, schedules, session discovery and directions.

  • Exhibitors

    Setup schedules, stand requirements and deadlines.

  • Sponsors

    Activation schedules, branding and deliverables.

  • Speakers

    Session times, technical needs and deadlines.

  • Partners and Vendors

    Delivery requirements and timelines.

Ask as

Example conversation

Where should I arrive tomorrow?

Answering as an attendee · Attendee guide

Registration opens at 08:00 at the main entrance, Hall A. Your badge will be ready at desk 3.

Same question, four roles. Pick a role to see its answer.

Beyond keyword matching

It Understands the Question, Not Just the Keyword

A basic chatbot matches exact phrases. An AI event assistant understands natural questions and keeps the conversation's context.

Try a question

  1. Stakeholders Ask Naturally

    No exact FAQ wording needed. "Where should exhibitors arrive tomorrow morning?" just works.

  2. Follow-Up Questions Keep Their Context

    "What time does setup start?" then "And which entrance?" still makes sense.

  3. Answers Come From Your Event Knowledge

    Answers come from your event's information, not the web.

  4. Different Roles Get Relevant Guidance

    The same question gets a different answer for each role.

Across your event environment

Put Event Answers Where Stakeholders Already Look

A chatbot for events can sit across all your digital touchpoints.

  • Event Website

    Registration, schedules, sessions, venue and policies.

  • Registration Journey

    Ticket options and incomplete registrations.

  • Exhibitor and Sponsor Portals

    Deadlines, documents and requirements.

  • Event Platform

    Answers inside the platform people already use.

  • Internal Event Workflows

    Approved information for your own team, faster.

  • Beyond the Website

    The same AI answers on WhatsApp, voice, social and email, so chats continue on any channel.

    See the AI Event Concierge →

Online and hybrid experiences

Support Remote Participants Where They Are

A virtual event chatbot helps online and hybrid participants find session links, schedules and resources.

  • Session Access

    The right stream or session, without searching emails.

  • Schedule Support

    Answer questions about session timings, time zones and program changes.

  • Event Resources

    Presentations and documents, where available.

  • Real-Time Help

    Answers for remote participants while the event is live.

AI + human support

Routine to AI. The Rest to Your Team.

Not every question should be automated. KATHN escalates what needs judgment or personal support.

  • Routine Questions Stay Automated

    Common questions answered without touching your queue.

  • Complex Requests Go to the Right Person

    Sensitive conversations go to a person.

  • Context Goes With the Conversation

    Your team sees what was asked and already discussed.

AI where it earns its place. People where they matter.

How it works

From Event Knowledge to Live AI Conversations

  1. Step 1

    Share Your Event Information

    Schedules, FAQs, policies, venue and registration details.

  2. Step 2

    Define Who Needs What

    Set what each stakeholder group can ask about.

  3. Step 3

    Connect Relevant Touchpoints

    Deploy the AI event chatbot on your website, portals and event platform.

  4. Step 4

    Review and Improve

    See what people ask most and what information is missing.

Frequently Asked Questions

Can't find your answer? Book an AI Discovery Call →

An event chatbot is a conversational assistant that uses event-specific information to answer questions and support organizers, attendees, exhibitors, sponsors, speakers and other stakeholders.

Basic chatbots usually depend on fixed menus, predefined questions or keyword matching. An AI chatbot for events understands natural questions, keeps context and responds using information relevant to your event.

Yes. It supports organizers, exhibitors, sponsors, speakers, partners, vendors and other stakeholder groups, with information tailored to their role.

On event websites, registration journeys, stakeholder portals, event platforms and other digital experiences.

No. The same AI also answers on WhatsApp, voice, social and email, so stakeholders get consistent answers on whichever channel they use.

The conversation is escalated to your team with the full context, so the stakeholder doesn't have to start again.

KATHN is configured using approved event information such as schedules, venue details, policies, registration information, FAQs and stakeholder documentation.

Conversations can be configured in more than 90 languages, including English, Spanish, Arabic, French, German, Portuguese, Italian, Mandarin, Japanese and Hindi.

Yes. KATHN works alongside registration systems, CRM platforms and event technology, depending on the systems and integrations involved.

Conference hall with rows of chairs facing the stage

Give Every Stakeholder a Faster Way to Find the Right Answer

Tell us where your event information lives. We'll show you what an AI event chatbot could handle.

Book an AI Discovery Call